Customer Profile

“ Balmoral Christmas Markets”

Balmoral, posted 01/01/2014 18:20

We arrived at our allotted time and went through the check in procedure very easily. We are not too keen on City Terminal but it all went well and we boarded just after 2.15. Our luggage had already arrived so we were soon settled with time for afternoon tea in the Palms Café – where our muster took place. Sailing was on time and calm water took us to Zeebrugge.

The shuttle bus transfer into...

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“ Balmoral Christmas Markets”

Balmoral, posted 01/01/2014 18:19

We arrived at our allotted time and went through the check in procedure very easily. We are not too keen on City Terminal but it all went well and we boarded just after 2.15. Our luggage had already arrived so we were soon settled with time for afternoon tea in the Palms Café – where our muster took place. Sailing was on time and calm water took us to Zeebrugge.

The shuttle bus transfer into...

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“ Titanic at Easter”

Balmoral, posted 09/04/2012 14:40

As usual, Fred did not disappoint and another great cruise, albeit only 5 days. We were allocated a 12.15 check in but a sick person being evacuated on the way back to Southampton caused Balmoral to be 2.5hours late getting in. The ‘Meet and Greet’ parking was affected badly as folk from the previous cruise were still disembarking. However, we had to sit in the car for no more than half an hour o...

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