Mr john slater

Posted On: 14th Mar 2014

We have just been on the Oriana on a cruise to Norway to see the Northern Lights X405N.

1. We were 11hrs late leaving Southampton, due to propeller repairs incomplete.
The captain pulled back 10 hrs. on way to Stavanger at a speed of 27.8 knots
2 On boarding we were met with severe restrictions throughout the ship due to Noro virus
3.After one day out cabins on C deck had major water leaks the occupants could not be moved due TO lack of empty cabins
4.Stavanger to Alta uneventful
5.Leaving Alta we stopped for about five hrs. due to engine trouble
6 Arrived Tromso too late to do any trips except evening cathedral concert that day.
We were scheduled to leave Tromso for Bergen at 0500am but our stay was extended until 2.45 pm the following day and tours either rescheduled or cancelled.an extension of ten hours. Our trip around Tromso was changed from 1230pm previous day to 0815 the next. We requested a later time due to my wife's medical problems and they had the cheek to charge us £5.00 for the privilege.
7 We were unable to visit Bergen due to all the delays.
8 We then had two days of very stormy weather.
9 During the last days we had periods without flush toilets and to top it all the hot water system in the Conservatory restaurant failed and there were no hot drinks at breakfast

Finally the cruise diary DVD only about one quarter was our cruise, with no video of any activities on board ship. ( Rubbish)
and on a visit to Sorrento, we waited over an Hour for our main course due the dropping the meals.

Most of the ships staff were fantastic trying to cope.